Things to know

How does access to the Oasis work?

The Alento River Oasis is a large natural park. An entrance ticket costs €7.00 (free for children under 12). The ticket includes parking and access to the main areas of the park (dam, nature reserve, trails, botanical garden, walkways, and picnic areas). You can also use our app and QR codes to discover more about the park and its plant species.

Can I enter for just a few minutes without paying?

No. The Oasis is not a rest stop. Visitors are expected to spend time inside and enjoy nature and the activities available.

Do I need to book in advance?

Tickets can be purchased on site. However, online booking is strongly recommended, especially on Sundays, public holidays, and during August. Booking is mandatory for certain events. Please note: reservations by phone are not available.

Do I pay at the time of booking?

Yes. Payment is required when booking online through our website. You can pay via PayPal, credit/debit card, or PostePay.

What happens if I cancel my booking?

Se ci sono motivazioni valide e ci viene fatta richiesta scritta almeno 24 ore prima, emettiamo un buono di pari valore che può essere utilizzato per il pagamento di future prenotazioni sul nostro sito (quindi no n sul posto) dei nostri servizi.

Can I swim in the lake or river?

Swimming is not allowed. You may dip your feet in the river, depending on the water level, which varies throughout the year. Misting areas are available near the picnic and playground areas during hot days.

Is it possible to stay overnight in a tent or camper?

Yes, but only for one night and on selected dates.

Are dogs allowed?

Yes, dogs are welcome but must always be kept on a leash. Owners are responsible for cleaning up after them.

Are the paths accessible with strollers or wheelchairs?

The Oasis is designed to be accessible to everyone. Main paths and service areas are flat and suitable for strollers and wheelchairs. Some internal nature trails may have uneven surfaces and may not be accessible. Our staff will be happy to recommend the best route.

Does the restaurant offer vegetarian or gluten-free options?

Yes. The restaurant offers vegetarian dishes based on local and seasonal products. Gluten-free options are also available. We recommend informing us of any dietary requirements when booking.

What happens in case of bad weather?

In case of light or variable rain, the Oasis remains open. If weather conditions affect safety, the park may close. In that case, online tickets can be rescheduled for another date.

How long does a visit usually last?

We recommend spending at least 3–4 hours to fully enjoy the Oasis. Last entry is allowed up to two hours before closing time.